Fitbit Charge

Thank you for choosing Fitbit Charge. We are committed to providing you with high-quality fitness trackers and excellent customer service. However, we understand that circumstances may arise where a return or refund is necessary. This Return and Refund Policy outlines the guidelines and procedures for returning or refunding Fitbit Charge. Please read this policy carefully before initiating a return or refund request.

Eligibility for Returns and Refunds:

• This return and refund policy is applicable to Fitbit Charge purchased directly from our company or an authorized retailer.
• To be eligible for a return or refund, the Fitbit Charge must be in its original condition, including all accessories, packaging, manuals, and any other items originally included with the product.
• The Fitbit Charge must not have any physical damage, such as scratches or dents, caused by misuse or mishandling.

• Return Period:

  • We offer a return period of 3-4 days from the date of purchase. During this period, you may return the Fitbit Charge for any reason.
  • After the return period has expired, all sales are considered final, and no returns or refunds will be accepted.

Return Process:

• To initiate a return, please contact our customer support team. They will guide you through the return process and provide you with a Return Merchandise Authorization (RMA) number if applicable.
• The RMA number must be clearly marked on the outside of the package containing the returned Fitbit Charge.
• You are responsible for the cost of shipping the Fitbit Charge back to us, unless otherwise specified by our customer support team.

Refund Process:

• Once we receive the returned Fitbit Charge and verify its eligibility for a refund, we will process your refund within 1-2 days of receiving the product.
• The refund will be issued using the original payment method used for the purchase unless otherwise specified.
• Please note that it may take additional time for the refund to reflect in your account, depending on your payment provider.

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